REGIONAL VP OF OPERATIONS, SENIOR LIVING/HEALTHCARE

Enhancing the lives of residents through compassionate healthcare administration and exceptional operations leadership.

Dr. Michael Rivera

Accomplished and results-driven bilingual executive with 18+ years of expertise in regional operations, financial management, business development, healthcare program management, staff recruitment/training, and change management across numerous large-scale, multi-state senior living and skilled nursing facilities. Analytical thinker and strategic planner who evaluates KPIs and other critical metrics to implement continuous improvements to boost revenue, enhance P&L, drive growth, mitigate risk, ensure regulatory/HIPAA compliance, and deliver optimal quality care. Empowering leader and dedicated coach and mentor who inspires teams to excel personally and professionally to consistently exceed expectations and advance the mission of the organization.

CAREER ACCOMPLISHMENTS

  • Created numerous programs to ensure compliance and provide the highest quality care.
  • Increased ratings across each facility to position them as top-tier healthcare centers.
  • Recognized as a Top Financial Performer in a Healthcare Center.
  • Created State of the Union quarterly reports for the Board of Directors.
  • Key Member of the Corporate Quality Assurance and Compliance Committee.
  • Proud 20-year United States military leadership trainer and unit leader.

EDUCATION AND CREDENTIALS

  • Doctors of Education, Trident University
  • Masters of Public Administration, MCNY
  • Master Healthcare Administration, Trident University
  • Bachelor of Science in Psychology, Mercy College
  • Florida Nursing Home Administrator License (License # NH5037)
  • Florida Healthcare Association Member
  • Health Services Advisor Board Member, National Louis University
  • Adjunct Instructor in Long-Term Care, National Louis University
  • Languages: Fluent Spanish

TECHNICAL SKILLS

  • Digital Analytics Platforms
  • CRM Software Proficiency
  • Advanced Excel & Data Visualization
  • Project Management Tools
  • ERP Systems Expertise
  • Telehealth Technologies

MILITARY EXPERIENCE

  • E-6, Section Supervisor, US Coast Guard
  • Reserve, 2009-Present
  • E-5, Squad Leader, US Army National Guard